Privacy Policy
Our commitment to protecting your privacy and personal information
Last updated: October 8, 2025
Introduction
Prosper Property Pty Ltd (ABN: 12 345 678 901) ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, address, email address, and phone number
- Financial information (when relevant to our services)
- Property preferences and investment criteria
- Communication records and preferences
- Website usage data and analytics
- Marketing preferences and consent records
How We Collect Information
We collect personal information through:
- Direct contact via forms, emails, or phone calls
- Website interactions and analytics
- Third-party referrals and partnerships
- Public records and databases (where legally permitted)
- Marketing and networking events
How We Use Your Information
We use your personal information to:
- Provide property development and advisory services
- Communicate about projects, opportunities, and updates
- Process inquiries and respond to requests
- Conduct market research and analysis
- Improve our website and services
- Comply with legal and regulatory requirements
- Send marketing communications (with your consent)
- Protect against fraud and unauthorized activities
Cookie Policy
What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Third-Party Services
We may use third-party services that collect information:
- Google Analytics: Website traffic analysis
- Email Marketing Platforms: Newsletter and communication services
- CRM Systems: Customer relationship management
- Social Media Platforms: Social media integration and advertising
- Payment Processors: Secure payment processing (when applicable)
These services have their own privacy policies, and we encourage you to review them.
Information Sharing and Disclosure
We may share your personal information with:
- Professional advisors (lawyers, accountants, consultants)
- Service providers and contractors
- Government agencies (when legally required)
- Potential business partners or investors (with your consent)
- Third parties in connection with business transactions
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure data encryption and transmission protocols
- Regular security assessments and updates
- Access controls and authentication procedures
- Staff training on privacy and security practices
- Secure data storage and backup systems
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information (in certain circumstances)
- Opt-out of marketing communications
- Make a complaint about our privacy practices
- Request information about how we handle your personal information
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and our business requirements.
International Data Transfers
Some of our service providers may be located outside Australia. When we transfer personal information overseas, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Complaints
If you have concerns about our privacy practices, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) atwww.oaic.gov.au.
Contact Us
If you have any questions about this policy or our practices, please contact us:
Phone
+61 (0)2 1234 5678
Address
Level 10, 123 Collins Street
Melbourne VIC 3000
Australia